Official Terms and Conditions ob9 — Platform User Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and ob9 ("Company", "we", or "Platform"). By accessing, registering for, or using any part of the ob9 platform — whether through the official website at ob9.onl or via the ob9 mobile app — you confirm that you have read, understood, and agreed to comply with all terms set out herein.

These Terms apply to all ob9 platform users, including visitors without an account, registered members, and active players. Continued use of the ob9 platform following any amendments to the terms shall be deemed acceptance of the updated terms.

Ob9 reserves the right to modify, update, or replace any part of these Terms at any time. Notification of changes will be delivered to your registered email or via a notice displayed on the platform. It is the user's responsibility to review these Terms periodically.

The ob9 platform may only be used by individuals who meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age at the time of registration. ob9 enforces a strict zero-tolerance policy on underage use.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction of residence.
• One Account: Each individual is permitted to hold only one (1) registered account. Multiple account registrations by the same individual are prohibited and may result in all associated accounts being suspended without notice.
• Accurate Information: All information provided during registration and use of the platform must be accurate, current, and truthful.

To access the full ob9 experience, you need to register a valid account. The registration process requires you to provide personal information including your full name, date of birth, active mobile number, and a valid email address. All information is subject to the ob9 Privacy Policy.

After registration, ob9 reserves the right to request supporting documents for identity verification (KYC) purposes at any time, including:

• A valid copy of MyKad or passport
• Proof of current residential address (recent utility bill or bank statement)
• Proof of ownership of the payment method used

You are solely responsible for keeping your password and account login details confidential. ob9 will not be held liable for any losses resulting from your failure to secure your account information. If you suspect your account has been compromised, contact the ob9 support team via live chat immediately.

Ob9 supports a wide range of payment methods suited for Malaysian users, including FPX, DuitNow, local bank transfers, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through secure, encrypted channels.

Deposit: The minimum deposit amount is RM 30 per transaction. There is no upper limit on deposits unless restricted by your chosen payment method. Deposits are typically credited to your account within 1 to 5 minutes.

Withdrawal: Withdrawals can only be made to an account or payment method registered under the same name as the ob9 account holder. ob9 does not process withdrawals to third-party accounts. Withdrawal processing times range from 5 minutes to 24 hours depending on the chosen payment method and verification requirements.

• Minimum withdrawal amount: RM 50 per transaction
• First withdrawal requires full KYC verification
• Ob9 reserves the right to request additional documents for withdrawals exceeding certain limits
• Bonus funds are subject to wagering requirements before they can be withdrawn

Ob9 does not charge any processing fees for deposits or withdrawals. However, your payment service provider may impose their own charges, which are beyond ob9's control.

All bets placed on the ob9 platform are considered final once confirmed by the system. Players are fully responsible for ensuring the accuracy of their bets before confirmation, including market selection, amount, and odds placed.

Ob9 reserves the right to void or adjust bets under the following circumstances:

• Technical errors causing incorrect odds or results to be displayed
• Suspected fraud, manipulation, or collusion between players
• Insider knowledge or fraudulent information used to gain an unfair advantage
• Technical failures affecting the integrity of a match or game

For live sports betting, ob9 reserves the right to suspend or reject bets during the delay between live action and the broadcast stream. Official rulings from the relevant sports authority will be used to determine betting outcomes.

Ob9 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, weekly cashback, reload bonuses, and VIP program rewards. All bonuses are subject to specific terms stated in their respective promotion details.

Wagering Requirements (Rollover): All bonuses credited to your account are subject to wagering (rollover) requirements that must be fulfilled before the bonus funds or any associated winnings can be withdrawn. The specific rollover requirement for each bonus is stated in the relevant promotion's terms.

• Bonuses may not be transferred between accounts or to other players
• Ob9 reserves the right to forfeit any bonus obtained through unauthorized means
• Only one welcome bonus is permitted per new player
• Bets placed using bonus funds do not count toward the wagering requirements of other separate bonuses unless otherwise stated

Ob9 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses already credited and currently being fulfilled under rollover requirements.

All ob9 players are required to conduct themselves in a respectful and responsible manner while using the platform. The following activities are strictly prohibited and may result in account suspension or permanent closure:

• Use of automation software, bots, scripts, or any technical means to gain an unfair advantage
• Identity fraud or use of another person's personal information
• Attempts to hack, breach, or damage ob9 systems
• Collusion between players to cheat the system
• Money laundering or any suspicious financial activity
• Offensive language, threats, or harassment directed at other players or ob9 staff
• Systematic abuse of the bonus or promotions system

Ob9 continuously monitors all account activity using an advanced fraud detection system. Any suspicious activity will be investigated, and accounts involved may be suspended while the investigation is ongoing. ob9 reserves the right to report illegal activity to the relevant authorities.

Ob9 takes the protection of players' personal data very seriously. All personal information and financial data collected through the ob9 platform is secured with 256-bit SSL encryption and stored in a protected server environment.

Ob9 collects and processes your personal data for the following purposes:

• Identity verification and KYC processes as required by regulators
• Financial transaction processing and account management
• Fraud prevention and security monitoring
• Customer service communications and technical notices
• Product improvement and user experience enhancement

Ob9 will not sell, rent, or share your personal data with third parties without your consent, except where required by law or regulatory directive. For detailed information on how ob9 handles your data, please refer to Privacy Policy us.

Ob9 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions
• Suspected fraud, money laundering, or illegal activity
• Failure to complete KYC verification requirements within the stipulated period
• Instructions from authorities or regulatory bodies
• Account closure at the user's own request

If your account is suspended pending investigation, any legitimate fund balance unrelated to the suspected activity will be returned to you once the investigation is concluded and no violation is confirmed. If a violation is confirmed, ob9 reserves the right to withhold the relevant funds and pursue appropriate legal action.

Players who wish to voluntarily close their account may contact the ob9 support team. Any eligible remaining funds will be processed for withdrawal within 3 to 5 business days after account closure is confirmed.

To the extent permitted by applicable law, ob9 is not liable for:

• Financial losses arising from a player's betting or gaming activity
• Service disruptions caused by factors beyond ob9's control, including internet outages, natural disasters, or third-party actions
• Technical errors originating from the user's device or internet connection
• Data loss caused by a failure of the player's device

Ob9 provides its online entertainment platform on an "as-is" basis. While we strive to ensure uninterrupted operation, we do not guarantee that the service will always be available, error-free, or meet the specific requirements of every user.

Ob9 is committed to promoting safe and responsible gambling. We believe online entertainment should be enjoyed within healthy boundaries, and we provide a range of tools to help players manage their gambling habits.

Responsible gambling tools available at ob9 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check
• Betting Limit: Limit the maximum betting amount within a specified time period
• Time-Out: Take a temporary break from the platform for 24 hours to 30 days
• Self-Exclusion: Self-exclude from the platform temporarily or permanently

If you feel that you or someone you know may have a gambling problem, we encourage you to seek help immediately. The ob9 support team can refer you to suitable support organisations. For more information, visit the Responsible Gaming us.

Ob9 reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform, unless otherwise stated. Registered players will be notified of changes via email or an in-account notice.

Continued use of the ob9 platform after any amendments to the terms are published will be deemed as your acceptance of and agreement to the revised terms. If you do not agree with the amendments, you have the right to close your account and withdraw any eligible remaining funds.

These Terms and Conditions are governed by the applicable laws of the jurisdiction under which ob9 holds its operating licence. Any disputes arising from or in connection with these Terms shall be resolved through binding arbitration in accordance with internationally accepted arbitration rules.